Customer Care Policy

 

We care about our customers.  We aim to bring complete satisfaction in all our business transactions.  Our promise to you...

 

1.  We will listen carefully to our customers' requests and promptly assist them.

 

2. Communication with our customers is very important to us.  We will always keep you informed of any unexpected delays that may arise.  We will touch base with our customers to update them as to where we are in the order process.

 

3.  We will respond to website questions/requests and emails within 24 hours during normal business hours.

 

4.  We will respond to customers in a courteous and professional way.

 

5.  We will make it our goal to exceed the expectations of all of our customers.

 

 

Privacy & Safety Policy

Our customer's privacy is of the highest importance to us.  We will never sell or forward any of your information to anyone else.  All customer information is strictly confidential in our business.  You can purchase without the worry of your information being mishandled.

 

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2019 © by Trinity Rose Tea Shoppe.

 

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