Shipping & Returns

Shipping Policy

 

We ship from the United States.  Please allow 1-2 days to get your package ready and in the mail.  Custom tea orders may take 2-3 days depending on the size of the order.  All of our items are shipped USPS Priority Mail.   We only charge what the post office charges us.  Any accidental shipping overcharges are refunded to the customer at the time of shipping.  Please let me know if you have any questions regarding the shipping.  Thank you.

 

 

$0 - $5:  $3.00

$5 - $10:  $5.95

$10- $25:  $11.95

$25 - $50:  $14.95

$50 - $100:  $18.55

$100 - up:  $22.00

Thank you!

 

At this time, we only ship within the United States and Canada.

For Canada Orders:

Please select "manual/offline payment" when placing an order.  Shipping will be determined after purchase.  I only charge you actual USA shipping charges (no handling fees).  I will send you a separate invoice right before shipping after I determine the price.  If you have any questions, please feel free to contact me.  Thank you for your understanding.

Return Policy

It is our aim to please our customers.  We offer a 100% guarantee on all our products except for consumable items, such as scones and tea, which cannot be returned.  Our guarantee is good for 7 days after purchase.  If you are not completely satisfied with your purchase please let us know.  We want to make it right!

 

TEAS

 

We are very selective about the teas we offer in our shoppe.  We choose from the best sources and know that our teas are always fresh.  If you are new to tea, we recommend trying one of our sample packs first before purchasing larger amounts.  However, if you are truly dissatisfied with the tea you purchased, please contact us. 

 

BREAKABLE ITEMS

 

If your item is broken when it reaches you, please contact us immediately.  A picture of the broken item may be required before a refund is given.

 

 

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